Bain Radar 360 SM

A bold vision grounded in step-by-step practicality

Digital departure
Digital vision
  • Wave 1
  • Wave 2
  • Wave 3
    • Customer and channel engagement
    • Products and services
    • Economic model
    • Operations
    • Data and analytics
    • Systems and technology
    • Operating model and partnership
    • Talent and culture
  • Today forward
  • Future back
Digital direction
  • Digital departure
  • A statement of digital progress to date
  • Digital direction
  • A picture of a sector's likely future
  • Digital vision
  • A clear statement of your company's digital goals
  • Waves
  • Stages of evolution
  • Pathways
  • Initiatives are organized into business and enabler pathways
  • Stepping-stones
  • Concrete steps along eight pathways