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How to use this tool

This graphic displays the relative operational efficiency rankings of most US utilities. Click on any quartile to view a list of the utilities it contains, or use search to find a specific utility.

Learn more

Find out how utilities can cut costs even as consumption levels off, growth slows and competition increases.

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Operational Efficiency - O&M per customer

Utilities Company

Transmission

Distribution

Customer Service

A&G

Total

Dominion Energy, Inc.

$-3

$75

$31

$63

$171

TECO Energy, Inc.

$19

$65

$52

$95

$232

Berkshire Hathaway Energy

$91

$87

$42

$33

$256

Duquesne Light Holdings, Inc.

$21

$70

$45

$139

$275

Public Service Enterprise Group Incorporated

$49

$75

$108

$50

$282

Duke Energy Corporation

$38

$105

$37

$101

$287

Pinnacle West Capital Corporation

$68

$90

$49

$77

$296

Puget Energy, Inc.

$122

$67

$43

$76

$310

Edison International

$44

$103

$30

$138

$319

SCANA Corporation

$32

$78

$65

$145

$321

PG&E Corporation

$55

$133

$39

$110

$340

IDACORP, Inc.

$47

$94

$43

$159

$343

Consolidated Edison, Inc.

$51

$157

$67

$65

$343

FirstEnergy Corp.

$154

$89

$43

$63

$351

PPL Corporation

$83

$108

$49

$111

$352

UGI Corporation

$112

$113

$50

$88

$364

Entergy Corporation

$67

$95

$50

$143

$364

Cleco Corporate Holdings LLC

$123

$106

$51

$55

$370

UNS Energy Corporation

$93

$59

$48

$175

$375

CMS Energy Corporation

$193

$102

$34

$50

$383

Ameren Corporation

$65

$155

$49

$111

$384

Sempra Energy

$61

$101

$35

$189

$388

Exelon Corporation

$84

$143

$67

$96

$390

PNM Resources, Inc.

$163

$60

$25

$146

$400

Southern Company

$50

$127

$59

$156

$408

NextEra Energy, Inc.

$21

$295

$23

$72

$412

Xcel Energy Inc.

$195

$76

$33

$104

$413

WEC Energy Group, Inc.

$247

$72

$42

$71

$436

Energy Future Holdings Corp.

$287

$73

$5

$79

$444

OGE Energy Corp.

$201

$115

$29

$90

$453

Great Plains Energy Incorporated

$154

$106

$56

$125

$454

CH Energy Group, Inc.

$41

$196

$74

$163

$473

DTE Energy Company

$160

$140

$82

$87

$475

Eversource Energy

$204

$116

$69

$108

$499

CenterPoint Energy, Inc.

$355

$99

$13

$66

$533

Avangrid, Inc.

$126

$208

$122

$76

$539

AES Corporation

$147

$103

$91

$200

$548

MGE Energy, Inc.

$273

$94

$54

$167

$593

American Electric Power Company, Inc.

$303

$169

$42

$85

$603

Vectren Corporation

$123

$111

$47

$279

$622

NiSource Inc.

$99

$106

$35

$379

$634

Northern New England Energy Corp.

$374

$138

$22

$94

$639

Unitil Corporation

$366

$124

$57

$92

$640

Black Hills Corporation

$250

$151

$37

$231

$669

Westar Energy, Inc.

$376

$117

$44

$169

$706

Otter Tail Corporation

$236

$135

$98

$277

$756

Alliant Energy Corporation

$507

$66

$42

$138

$758

National Grid USA

$279

$199

$72

$242

$795

UIL Holdings Corporation

$472

$322

$116

$5

$916