Infographic

Voting with Their Feet: Banking Consumers Want a Seamless Digital Experience

Half of consumers’ digital purchases go to a competitor of their primary bank, and half of those who buy anywhere encounter friction in the process.

글 Gerard du Toit, Nikola Glusac, and Katrina Cuthell

Infographic

Voting with Their Feet: Banking Consumers Want a Seamless Digital Experience
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지속 가능성 및 기업의 사회적 책임 Redesigning a Bank’s Climate Strategy for Growth

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어드밴스드 애널리틱스 Blockchain-enabled Payment Flows: A Payments Company Reviews its Strategy

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어드밴스드 애널리틱스 A Digital-First Bank Finds a Customer-Driven Path to Profitability

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Net Promoter®, NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks and Net Promoter Score℠ and Net Promoter System℠ are service marks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.

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